About First Financial
Service Center

Loan Portfolio Outsourcing

First Financial Service Center’s (”FFSC”) highly trained and dedicated staff, in concert with our innovative, bespoke FinTech platforms, have provided cost effective outsourced loan portfolio servicing to various lending institutions since 2005. Using our proprietary software, we can design a customized servicing solution, offering:

  • Marketing sourcing and integration
  • Loan application processing
  • Custom credit screening
  • Account funding and the latest payment options
  • Effective collection services
  • Superior customer service

By understanding and analyzing your portfolio’s specific needs and goals, FFSC can craft a servicing plan that limits risk, increases through-put, and effectively manages your loan portfolio to optimize profitability.

Highlights of our custom-developed Loan Management Software includes:

  • Customer account information available 24-hours a day, 7-days a week, 365 days a year via secure, lender-specific web portals.
  • Fully integrated customer marketing and loan application tracking and reporting.
  • Use of internal and multiple third-party credit screening tools.
  • Multiple disbursement and payment options including ACH withdrawal and deposit, debit card payments, phone payments.
  • Online, detailed portfolio management reports.